🌟 Supplier Spotlight: Ciano Aquarium 🌟

We are thrilled to announce Ciano Aquarium as our Supplier of the Month! Ciano Aquarium has been at the forefront of the aquarium industry, providing exceptional products and services that are shipped to over 20 countries, including England, Spain, France, and Germany.

Hi Cyril, thank you for agreeing to participate in our Brand Showcase Feature and talking the time to provide a small insight into the Ciano business. Firstly, tell us a little bit about yourself.

Hello, my name is Cyril Dietrich and I’m the Commercial Director for Ciano. I’ve been working with the business for 18 years and am very proud to be part of such a great team. I originally joined the aquatics trade and Ciano business after studying Biology at university and a short stint as a Biology teacher. I love being part of such an incredible and passionate trade. Due to my working travel commitments an aquarium isn’t really practical. However, I have kept a Phelsuma Laticuada (Day Glow Gecko) called Tarzan for the past 6 years.

Please can you give us a brief history of the Ciano business.

Ciano is a brand built upon the historical foundations of over thirty-five years of aquatic experience. We pride ourselves on delivering quality and innovation. Our focus is being a specialist aquatics brand and providing a comprehensive range of aquariums, filtration systems, lighting, accessories, and decoration benefiting from the latest technological innovations and the guarantees that only a major brand can provide. 

The Ciano team has extensive experience with a lean production and logistics structure and offers the Aqua, Aquarium, Nexus Pure®, Emotions®, Tartarium®, Ciano Care, CF®, and CLA product ranges. The distribution of the Ciano® range is carried out through a network of aquarium specialists, utilizing partnerships with renowned distributors established in key markets. Direct operation with these partners contributes to a quicker response, flexibility, and technical competence to meet the needs of each market.


Where is Ciano located? and which countries does Ciano supply?

Ciano is located in Porto, Portugal, and its products are shipped to over 24 countries globally, including the UK.

What's your favourite Ciano product and why?

It’s very difficult to choose one individual favourite. Each our products are developed with a slightly different user in mind, meaning has a different set of features to meet different needs.


How does the UK market differ to any of the European markets?

The UK market is of course very unique. Providing a different set of demands and challenges to many other Western European markets. This is the reason we aim to collaborator with the best domestic partners, who have extensive knowledge and experience of the particular marketplace. The feedback we receive allows us to continue to evolve to meet the ever changing needs of British consumers.


Does Ciano have any specific goals for the UK market?

We work every day to become the leading aquarium brand in the UK, offering consumers the best in possible value, quality and innovation.


Does Ciano have a mission statement, if so, what is it?

Ciano's mission is to inspire and nurture a passion for aquatics by offering integrated solutions that simplify fish keeping, minimising maintenance, ensuring effective support for the health and well-being of fish and plants with quality products. We aim to convey to our customers that they are not just purchasing a Ciano aquarium but bringing a piece of nature into their homes, providing a sense of peace and tranquillity along with all the benefits that can offer.


What has been Ciano's biggest success?

In recent years, Ciano has achieved a lot of success. We have been awarded various prizes for our products, which has helped support continuous growth in the markets we operate. The business has invested in new facilities that allow us to develop advanced manufacturing processes to provide providing the outstanding products, value and service to our customers. In addition, we are also proud to provide exceptional working conditions for our employees.

What has been your favourite piece of customer feedback?

We frequently receive feedback from our amazing customers, most of whom praise our products and express satisfaction with their purchase. Particularly memorable feedback was from a customer who purchased an aquarium for their child and highlighted the positive impact it had on their well-being.

How does Ciano approach product development? What exciting products are in the pipeline?

Ciano has extensive experience in the aquatics market. Whilst running on a lean team to ensure we manage OPEX do have particular focus on NPD. The R&D team use the feedback we receive from our distribution partners and consumers to ensure we continue to develop relevant and exciting new product designs that encourage a passion for aquatics. We have several secret ongoing projects with a clear vision of the future.


What do you think makes Ciano unique as a manufacturer?

Ciano stands out for its variety of products, quality and durability, technological innovation, attractive product design, exceptional organisation, and commitment to environmental sustainability, customer satisfaction, community, and education.

Tell us more about the Ciano app and how that is developing the market.

The My Ciano app was developed with our customers in mind, offering features that facilitate the management and maintenance of aquariums and their consumables, helping to develop and expand the aquatics market. We have thousands of fish keepers using the app, which among other functions of troubleshooting, helps them with planning maintenance schedules and drives the sales of the required consumables through Ciano retail dealerships.


Thanks for providing us with an interesting insight into Ciano Cyril. We look forward to seeing the brand continue to innovate and grow in the UK market. Like many of the existing retailers we work with, we’re very excited to see the new product ranges when they launch.

🌟 Supplier Spotlight: Ciano Aquarium 🌟

We are thrilled to announce Ciano Aquarium as our Supplier of the Month! Ciano Aquarium has been at the forefront of the aquarium industry, providing exceptional products and services that are shipped to over 20 countries, including England, Spain, France, and Germany.

Hi Cyril, thank you for agreeing to participate in our Brand Showcase Feature and talking the time to provide a small insight into the Ciano business. Firstly, tell us a little bit about yourself.

Hello, my name is Cyril Dietrich and I’m the Commercial Director for Ciano. I’ve been working with the business for 18 years and am very proud to be part of such a great team. I originally joined the aquatics trade and Ciano business after studying Biology at university and a short stint as a Biology teacher. I love being part of such an incredible and passionate trade. Due to my working travel commitments an aquarium isn’t really practical. However, I have kept a Phelsuma Laticuada (Day Glow Gecko) called Tarzan for the past 6 years.

Please can you give us a brief history of the Ciano business.

Ciano is a brand built upon the historical foundations of over thirty-five years of aquatic experience. We pride ourselves on delivering quality and innovation. Our focus is being a specialist aquatics brand and providing a comprehensive range of aquariums, filtration systems, lighting, accessories, and decoration benefiting from the latest technological innovations and the guarantees that only a major brand can provide. 

The Ciano team has extensive experience with a lean production and logistics structure and offers the Aqua, Aquarium, Nexus Pure®, Emotions®, Tartarium®, Ciano Care, CF®, and CLA product ranges. The distribution of the Ciano® range is carried out through a network of aquarium specialists, utilizing partnerships with renowned distributors established in key markets. Direct operation with these partners contributes to a quicker response, flexibility, and technical competence to meet the needs of each market.


Where is Ciano located? and which countries does Ciano supply?

Ciano is located in Porto, Portugal, and its products are shipped to over 24 countries globally, including the UK.

Does Ciano have a mission statement, if so, what is it?

Ciano's mission is to inspire and nurture a passion for aquatics by offering integrated solutions that simplify fish keeping, minimising maintenance, ensuring effective support for the health and well-being of fish and plants with quality products. We aim to convey to our customers that they are not just purchasing a Ciano aquarium but bringing a piece of nature into their homes, providing a sense of peace and tranquillity along with all the benefits that can offer.


What has been Ciano's biggest success?

In recent years, Ciano has achieved a lot of success. We have been awarded various prizes for our products, which has helped support continuous growth in the markets we operate. The business has invested in new facilities that allow us to develop advanced manufacturing processes to provide providing the outstanding products, value and service to our customers. In addition, we are also proud to provide exceptional working conditions for our employees.

What has been your favourite piece of customer feedback?

We frequently receive feedback from our amazing customers, most of whom praise our products and express satisfaction with their purchase. Particularly memorable feedback was from a customer who purchased an aquarium for their child and highlighted the positive impact it had on their well-being.

What's your favourite Ciano product and why?

It’s very difficult to choose one individual favourite. Each our products are developed with a slightly different user in mind, meaning has a different set of features to meet different needs.


How does the UK market differ to any of the European markets?

The UK market is of course very unique. Providing a different set of demands and challenges to many other Western European markets. This is the reason we aim to collaborator with the best domestic partners, who have extensive knowledge and experience of the particular marketplace. The feedback we receive allows us to continue to evolve to meet the ever changing needs of British consumers.


Does Ciano have any specific goals for the UK market?

We work every day to become the leading aquarium brand in the UK, offering consumers the best in possible value, quality and innovation.


How does Ciano approach product development? What exciting products are in the pipeline?

Ciano has extensive experience in the aquatics market. Whilst running on a lean team to ensure we manage OPEX do have particular focus on NPD. The R&D team use the feedback we receive from our distribution partners and consumers to ensure we continue to develop relevant and exciting new product designs that encourage a passion for aquatics. We have several secret ongoing projects with a clear vision of the future.


What do you think makes Ciano unique as a manufacturer?

Ciano stands out for its variety of products, quality and durability, technological innovation, attractive product design, exceptional organisation, and commitment to environmental sustainability, customer satisfaction, community, and education.

Tell us more about the Ciano app and how that is developing the market.

The My Ciano app was developed with our customers in mind, offering features that facilitate the management and maintenance of aquariums and their consumables, helping to develop and expand the aquatics market. We have thousands of fish keepers using the app, which among other functions of troubleshooting, helps them with planning maintenance schedules and drives the sales of the required consumables through Ciano retail dealerships.


Thanks for providing us with an interesting insight into Ciano Cyril. We look forward to seeing the brand continue to innovate and grow in the UK market. Like many of the existing retailers we work with, we’re very excited to see the new product ranges when they launch.